Cybertek Global Launches Dedicated New Build IT Support Team
Cybertek Global, a hospitality-focused managed IT and cybersecurity services provider, today announced the launch of its New Build Support team to help hotel owners and management companies successfully open new properties and transition existing hotels between major brands.
As hotel organizations expand portfolios, renovate assets, and shift flags to meet evolving market demand, technology deployment has become one of the most complex and risk-sensitive parts of the pre-opening process. From network infrastructure and vendor coordination to system handover and post-opening punch list resolution, the IT work required to launch a hotel has become a critical path item that can directly impact opening timelines, guest experience, and brand compliance.
The New Build Support team addresses this need with a disciplined project methodology and dedicated on-site and remote support teams. Providing full lifecycle oversight of hospitality technology systems during the pre-opening, installation, and turnover phases, the team provides project management and coordination services across all major technology workstreams, including:
- End-to-end IT project scheduling and budget management
- Full coordination across ownership, contractors, and technology vendors
- System specification and network design review to ensure brand-ready deployment
- Procurement, installation oversight, and go-live testing for all core hotel systems
- Staff training and operational handover to ensure day-one readiness
- Post-opening stabilization support, including punch list resolution
“New builds and reflags are high-pressure environments,” said Stephen Gaia, Co-founder of Cybertek Global. “There is no margin for error when dozens of vendors, systems, and brand requirements converge on a single deadline. Our New Build team gives ownership and management groups a single accountable partner to coordinate hospitality technology from pre-opening through stabilization.”
The new team supports both ground-up hotel developments and reflag projects, including complex transitions between major hotel brands that require accelerated timelines, strict brand standards, and validated technology configurations.
Cybertek Global’s New Build Support team reflects the company’s continued growth as a trusted technology partner for the hospitality industry. This launch follows the company’s recent designation as an approved vendor for Marriott International, as well as significant investments and internal transformation in 2025 that strengthened operational maturity, enhanced service delivery, and reinforced the company’s ability to meet the standards and demands of the world’s leading hotel brands.
“Cybertek has proven to be a reliable partner that understands the pace, complexity, and accountability required in hospitality,” said Yan Portnoy, Director of Information Technology at Peachtree Hotel Group. “Their team brings structure, responsiveness, and deep operational knowledge that helps ensure properties are ready to perform from day one. That level of consistency is exactly what we look for in a long-term IT partner.”
The New Build Support team is available for hospitality management groups, ownership groups, and developers seeking an experienced partner to lead technology coordination and reduce operational disruption during critical opening periods. For more information or to get started, visit www.CybertekGlobal.com.
About Cybertek Global
Cybertek Global is an award-winning Managed Security Services Provider that provides advanced on-demand remote management to deliver real-time security protection, detection, and response.
Drawing upon decades of experience, Cybertek Global’s certified firewall engineers and dedicated customer representatives offer unrivaled end-to-end cybersecurity and IT services available at a moment’s notice, so clients can focus on their organization and on maintaining trust in their brand.
Founded in 1997, Cybertek Global is located in Pensacola, FL. With over 10,000 endpoints under management, customers rely on Cybertek Global for tools, technology, and strategic security support. For more information, visit www.CybertekGlobal.com.