Managed Information Technology Services​

Unlock the full potential of your business with our managed information technology (I.T.) services. Our proactive approach ensures optimal performance, security, and reliability for your technology ecosystem. From 24/7 monitoring and maintenance to helpdesk support and strategic I.T. consulting, we handle all aspects of your I.T. needs, allowing you to focus on your core business objectives.

With a team of experienced professionals and cutting-edge tools, we tailor our services to align seamlessly with your goals and budget. Experience peace of mind knowing that your technology infrastructure investment is in expert hands, delivering maximum efficiency and driving business success.

Cybertek Managed I.T. Services Offerings

Email Threat and Backup Service

Protect your email and business from malware, ransomware, and other sophisticated threats. Strengthen your company's security posture by ensuring that your inbox is not the weakest link. Email Threat Protection offers multi-layered filtering capabilities to distinguish legitimate emails from malicious threats such as phishing attempts, impersonation attacks, malware, ransomware, and spam messages.

It is essential for users to understand their shared responsibility in safeguarding their data, as emphasized in the terms of service agreements of major platforms like Microsoft 365, Salesforce, and Google. Neglecting to utilize a third-party backup service can leave data vulnerable to potential loss over time. Backup and recovery play crucial roles in any comprehensive business continuity or disaster recovery plan.

Furthermore, the necessity for robust backup solutions becomes even more evident given the average 206-day period required to detect and remediate a breach. Various threats, including cyber-attacks, insider risks, natural disasters, and human errors, pose constant threats to business operations. By implementing Backup & Recovery solutions, organizations of all sizes can guarantee the security and recoverability of vital data, effectively reducing the risks associated with data loss and ensuring uninterrupted business operations.

Security Information and Event Management (SIEM)

Our Security Information and Event Management (SIEM) solution provides your organization with centralized data collection capabilities throughout your network environment. By gathering real-time visibility of activities that pose risks to your organization, our SIEM helps to detect, mitigate, and prevent advanced threats such as malicious insiders, external threats, and data leaks.

Our security team utilizes case management, collaboration, and knowledge-sharing practices to respond quickly to security incidents. Moreover, our SIEM solution automates the collection of compliance data, generating reports that align with security, governance, and auditing processes for various standards such as HIPAA, PCI/DSS, HITECH, SOX, and GDPR.

Pen Testing: Internal Network Scanning (Monthly)

Internal scans for unsecured data across a network allow the Client to discover areas for security work, prioritize important security fixes, and even show progress over time. With the addition of a risk intelligence scan, enhance your backup, patch management, and AV services. Satisfy critical components of PCI DSS, HIPAA, and other compliance.

Pen Testing: External Network Scanning (Quarterly)

External ASV vulnerability scans will be conducted by a CyberTek Scanning Engineer to address PCI DSS requirements and provide critical information about potential network security concerns. Scope includes four (4) quarterly scans and rescans as needed. The licensee must Attest to each scan as the merchant.

System Patching/RMM 24/7/DNS Management

Our team of highly skilled CyberTek engineers, utilizing Remote Monitoring and management, conducts 24/7 checks to perform ongoing system patching. This proactive approach is designed to prevent cyberattacks and optimize system performance. Rest assured, our engineers will ensure critical patching within 30 days of each release, in strict adherence to IAW PCI requirements. If any issues are found on internal scans outside the scope of system patching, the remediation time will be handled via a change of control signed by both parties.

Service Solutions